Terms of Use & Privacy Policy

1. Who We Are

The Service is operated by the developer and publisher of Plant Pulse (“Plant Pulse,” “we,” “us,” or “our”). Plant Pulse is a plant-based nutrition and wellness companion that helps people log meals, track daily habits, and follow personalized guidance.

For any questions about these Terms, the Service, or how we handle your data, contact us at plantpulsehelp@gmail.com. This is the primary contact point for all privacy requests and support enquiries.

2. Purpose of the Service

Plant Pulse provides tools to support a plant-based lifestyle, including:

• Meal and food logging with calorie and macronutrient estimates, including AI-assisted analysis of meal descriptions and photos.
• Tracking of water intake, sleep, steps and exercise, body weight, and personal habits and goals.
• AI-generated and curated meal plans, recipes, and saved meals.
• Progress analytics, history views, and downloadable reports.
• Optional coaching messages, community features, and ambassador/partner programs.

The Service is provided for general informational and self-tracking purposes only and is not a substitute for professional medical, nutritional, or mental-health advice (see Section 11).

3. Compatible Devices & Platforms

Plant Pulse is available as an iOS app on the Apple App Store, as an Android app on Google Play, and as a web application. You are responsible for having a compatible device, a supported operating system version, and a working internet connection. Data charges from your carrier or internet provider are your responsibility.

When you obtain the app through the Apple App Store or Google Play, your use is also subject to that platform’s applicable terms. Where those platform terms conflict with an app-store-required provision, the platform terms control for that provision only. Apple and Google are not responsible for the Service or for providing any support, warranty, or maintenance for it.

4. Getting Started & Accounts

To use most features you must create an account. Authentication is handled by our identity provider, and you may sign up with an email address or a supported third-party login. During onboarding we may ask optional questions about your goals, dietary preferences, and activity level so we can personalize targets and recommendations; you can skip or change these at any time in Settings.

You agree to:

• Provide accurate information and keep your account details up to date.
• Keep your login credentials confidential and not share your account.
• Be responsible for all activity that occurs under your account.
• Notify us promptly at plantpulsehelp@gmail.com if you suspect unauthorized use.

You must be at least 13 years old (or the minimum age of digital consent in your country, whichever is higher) to create an account. See Section 13.7.

5. How the Service Works

After signing in, your dashboard shows your daily targets and the entries you have logged. From there you can add meals and foods, record water, sleep, steps, exercise, and weight, complete habits, browse or generate meal plans, and view your history and analytics.

5.1 Settings

In Settings you can update your profile and goals, adjust units and preferences, manage notifications, control your subscription, and export or delete your data.

5.2 Personalization

Targets, suggested meals, and coaching content are tailored using the information you provide and the activity you log. These outputs are estimates and suggestions, not prescriptions.

5.3 Community & Coaching

If you use community or coaching features, content you post may be visible to other users and to our team. Do not share information you consider confidential.

6. Subscriptions, Billing & Refunds

Core tracking features are available at no cost. Plant Pulse offers an optional paid subscription (“Plant Pulse Pro”) that unlocks additional features. Pricing, billing period, and included features are shown at the point of purchase.

• Web purchases are processed by our payment processor. We do not receive or store your full card number.
• In-app purchases on iOS and Android are processed by Apple or Google and are governed by that store’s billing and refund rules.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period unless canceled beforehand. You can cancel at any time through your account settings or through the app store you purchased from; access continues until the end of the paid period.
• Refunds. Except where required by law, payments are non-refundable. For app-store purchases, refund requests must be made to Apple or Google. For web purchases, contact us at plantpulsehelp@gmail.com.
• Price changes. We may change subscription prices; changes apply to the next billing period after reasonable notice.

Complimentary or partner subscriptions may be granted at our discretion and can be modified or withdrawn if eligibility ends.

7. Acceptable Use

When using the Service, you agree not to:

• Break any applicable law or infringe anyone’s rights.
• Reverse engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by law.
• Interfere with, disrupt, overload, or probe the Service or its infrastructure, or attempt to bypass security or rate limits.
• Access the Service using automated means (scraping, bots) except through interfaces we provide.
• Upload malware or content that is unlawful, hateful, harassing, defamatory, sexually explicit, or that promotes disordered eating or self-harm.
• Resell, sublicense, or commercially exploit the Service without our written permission.
• Misrepresent your identity or affiliation, or use another person’s account without permission.

8. User Content & Community

“User Content” means anything you submit to the Service, such as meal entries, photos, notes, feedback, and community or coaching messages. You retain ownership of your User Content.

You grant Plant Pulse a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display your User Content solely to operate, secure, and improve the Service and to provide features you request. This license ends when your User Content is deleted from our systems, except for content already shared with others, retained in backups for a limited period, or required to be kept by law.

You are responsible for your User Content and confirm you have the rights needed to submit it. We may remove User Content that violates these Terms or that we reasonably believe is harmful, and we may act on reports from other users.

9. Intellectual Property

The Service, including its software, design, text, graphics, logos, and the “Plant Pulse” name and branding, is owned by Plant Pulse or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the Service for your own personal, non-commercial use. All rights not expressly granted are reserved. Third-party names and marks are the property of their respective owners.

10. AI-Generated Content

Some features use artificial intelligence and third-party AI providers to estimate nutrition information, analyze meal descriptions or photos, and generate meal plans, recipes, and coaching-style text. To provide these features, the relevant inputs (for example, a meal description or image) are sent to our AI provider for processing.

AI output can be inaccurate, incomplete, or not suited to your circumstances. Calorie and macronutrient figures are estimates. Always use your own judgment, check labels and ingredients, and consult a qualified professional before making significant dietary or health decisions. Do not rely on AI output if you have allergies, intolerances, or medical conditions that require precise dietary control.

11. Health & Nutrition Disclaimer

Plant Pulse is a general wellness and self-tracking tool. It is not a medical device and does not provide medical, nutritional, psychological, or professional advice, diagnosis, or treatment. Content in the Service is for informational purposes only.

Always seek the advice of your physician, a registered dietitian, or another qualified health provider with any questions about your health, nutrition, an eating disorder, a medical condition, pregnancy, or before starting any diet or exercise program. Never disregard professional advice or delay seeking it because of something you read or generated in the Service. If you think you may have a medical emergency, contact your local emergency services immediately.

12. Third-Party Services & Links

The Service relies on third-party providers for functions such as authentication, database and file storage, payments, app-store billing, AI processing, image uploads, hosting, analytics, and feedback forms (see Section 13.3). The Service may also contain links to third-party websites or resources. We do not control and are not responsible for third-party services or content, and your use of them is governed by their own terms and privacy policies.

13. Privacy Policy

This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the choices and rights you have. We act as the controller of the personal data processed through the Service. We aim to comply with applicable data protection laws, including the EU/UK GDPR and the California Consumer Privacy Act (CCPA/CPRA) where they apply to you.

13.1 What Data We Process

We process the following categories of personal data:

• Account & identity data: name or username, email address, password or third-party login identifiers, profile photo, and authentication metadata.
• Profile & goal data: age or birth year, sex, height, weight, activity level, dietary preferences, and the goals and targets you set.
• Health & activity data you log: meals and foods, calories and macros, water, sleep, steps and exercise, body weight over time, habits, and notes. Some of this may be considered health-related and, in some jurisdictions, sensitive data; we process it based on your consent and to provide the Service you have requested.
• User Content: meal photos, feedback, feature requests, and community or coaching messages.
• Subscription & transaction data: subscription status, plan, billing period, and purchase identifiers. Card payments are handled by our payment processor; we do not store full card numbers.
• Device & usage data collected automatically: IP address, device and browser type, operating system, app version, language, approximate location derived from IP, log data, and interactions with features. This may involve cookies or similar technologies on the website.
• Communications: messages you send to support and related correspondence.

We collect data directly from you, automatically as you use the Service, and from third parties such as app stores and login providers (for example, to confirm a subscription).

13.2 Why We Process Data & Legal Bases

• To provide the Service — create and manage your account, save your entries, calculate targets, and sync your data across devices. Legal basis: performance of a contract.
• To personalize recommendations, meal plans, and coaching content. Legal basis: performance of a contract; consent for health-related personalization.
• To process payments and manage subscriptions. Legal basis: performance of a contract; legal obligation.
• To provide support and respond to your requests. Legal basis: performance of a contract; legitimate interests.
• To secure and improve the Service — troubleshoot, prevent abuse and fraud, analyze aggregated usage, and develop new features. Legal basis: legitimate interests in operating a safe, reliable product.
• To send service and, where permitted, marketing communications. Legal basis: legitimate interests or consent; you can opt out of marketing at any time.
• To comply with law and enforce our Terms. Legal basis: legal obligation; legitimate interests.

We do not sell your personal data, and we do not “share” it for cross-context behavioral advertising as those terms are defined under California law.

13.3 How We Share Data

We share personal data only as needed and with appropriate safeguards, including with the following categories of recipients:

• Authentication provider — to register and sign you in and secure your account.
• Database & file storage provider — to host your account data and uploaded images.
• Payment processor — to take web payments and manage subscriptions.
• Apple and Google — to process in-app purchases and validate subscription status.
• AI provider — to process meal descriptions and images and generate plans and text.
• Image upload provider — to handle photo uploads.
• Hosting and infrastructure provider — to run and deliver the website and APIs.
• Feedback and forms provider — to receive feature requests and support messages.
• Professional advisors and authorities — where required by law, to enforce our Terms, or to protect rights, safety, and property.
• A successor entity — in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

Service providers act on our instructions under contract and may not use your data for their own purposes.

13.4 How Long We Keep Data

We keep personal data for as long as your account is active and as needed to provide the Service. After you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must retain certain records to comply with legal, tax, accounting, or dispute-resolution obligations, or in secure backups for a limited time before they are overwritten. Aggregated or de-identified data that cannot reasonably be linked to you may be retained.

13.5 International Transfers

We and our service providers may process personal data in countries other than your own, including the United States, which may have data protection laws that differ from those in your jurisdiction. Where we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses. You may contact us for more information about these safeguards.

13.6 Your Privacy Rights

Depending on where you live, you may have the right to: access a copy of your personal data; correct inaccurate data; delete your data; restrict or object to certain processing; withdraw consent; receive your data in a portable format; and, for California residents, request disclosure of the categories of data collected and not to be discriminated against for exercising your rights.

You can exercise many of these rights directly in the app: edit your profile in Settings, opt out of non-essential notifications, export your data, or delete your account. To make any other request, email us at plantpulsehelp@gmail.com. We will verify your request and respond within the time required by applicable law. You may authorize an agent to act on your behalf. If you are in the EEA or UK and believe we have not resolved your concern, you may lodge a complaint with your local supervisory authority.

13.7 Children

The Service is not directed to children. You must be at least 13 years old, or older where required by local law (for example, 16 in parts of the EEA), to use the Service. We do not knowingly collect personal data from children below the applicable age. If you believe a child has provided us personal data, contact us at plantpulsehelp@gmail.com and we will delete it.

13.8 Security

We use technical and organizational measures designed to protect personal data, including encryption of data in transit (HTTPS), access controls, and use of reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your credentials safe and for using a strong, unique password.

13.9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, through an in-app or email notice. Your continued use of the Service after an update takes effect means you accept the revised Privacy Policy.

14. Disclaimers & Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that estimates and AI output will be accurate.

To the maximum extent permitted by law, Plant Pulse and its developers, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or health outcomes, arising out of or relating to your use of or inability to use the Service. Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim or USD 50.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

15. Suspension & Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or if we reasonably believe your use poses a risk to the Service or other users. On termination, your license to use the Service ends; sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will continue to apply.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction in which the operator of Plant Pulse is established, without regard to its conflict-of-laws rules, and the courts of that jurisdiction will have exclusive jurisdiction over any dispute. If you are a consumer, you retain the benefit of any mandatory protections and the right to bring proceedings in the courts of your country of residence under its local law. Before starting formal proceedings, please contact us at plantpulsehelp@gmail.com so we can try to resolve the matter informally.

18. Changes to These Terms

We may modify these Terms to reflect changes to the Service or for legal, regulatory, or security reasons. We will update the “Last updated” date above and, for material changes, provide reasonable notice through the Service or by email. If you do not agree to the updated Terms, you must stop using the Service. Continued use after the changes take effect constitutes acceptance.

19. Contact Us

If you have questions, requests, or complaints about these Terms or your personal data, contact us at:

plantpulsehelp@gmail.com

We will do our best to respond promptly and, where applicable, within the timeframes set by law.